e3 Software » Direct Mail

e3 Delivery Service

e3 Delivery Service is an optional service for Direct Mail Pro users who find that their ISP is limiting the volume of email that they can send.

When you send email using e3 Delivery Service, our servers instantly handle the job of merging and delivering the messages. There are no limits to the amount of email you can send, and your computer is freed up to do other work right away. Even better, e3 Delivery Service will handle all bounced emails for you automatically, reporting the bounces in the History tab of your Direct Mail window.

Pricing

e3 Delivery Service is a pay-per-use service. Your account is charged one email credit for each email that is sent using the "e3 Delivery Service" delivery method. For example, if you send one message to 1,000 recipients, your account will be debited 1,000 email credits. Messages sent to 10 recipients or less are free.

When you purchase Direct Mail Pro, an e3 Delivery Service account with 10,000 complimentary email credits is created for you automatically.

After you have exhausted the complimentary balance of email credits, you can purchase additional credits for 1¢ ($0.01 USD) per credit. Credits can be purchased in the following blocks:

Email credits never expire and unused credits can be refunded at any time.

To purchase additional email credits (or to check your balance), choose Direct Mail > Preferences..., click "e3 Delivery Service", and click "Purchase Email Credits...".

Frequently Asked Questions

1. How do I use e3 Delivery Service?
2. Do Direct Mail Pro features work without e3 Delivery Service?
3. How many messages can I send through e3 Delivery Service?
4. If I cancel a delivery before it's sent, do I get my email credits back?

How do I use e3 Delivery Service?

Once you have purchased Direct Mail Pro, click "Send Messages..." and choose "e3 Delivery Service" from the Delivery Method pop-up menu.
Back to Top

Do Direct Mail Pro features work without e3 Delivery Service?

Yes. All Direct Mail Pro features (email tracking, automated subscription groups, etc.) work just fine with or without e3 Delivery Service. The service is purely optional.
Back to Top

How many messages can I send through e3 Delivery Service?

There is no limit to the volume of email you can send through the service. Your account will be debited one (1) email credit for email send using the service. However, please remember to follow responsible email and permission practices.
Back to Top

If I cancel a delivery before it's sent, do I get my email credits back?

Yes. If you schedule a delivery for a future date, but then cancel it before it has begun sending, then the email credits originally debited for that delivery will be credited back to your account.
Back to Top

Previous

Next

Home | Download Direct Mail 2.2.5 | Features | Support and F.A.Q. | Purchase | Privacy Policy
Copyright © e3 Software 2002–2010